Frequently Asked Questions
Do I need to be 18 to do the Bar Skills course?
Can I do any pre course reading?
Can I get a refund?
If you require a refund, we need seven (7) days written notice prior to commencement of the course for a full refund. If under 7 days a $25 admin fee shall be deducted from your refund. If you are to cancel less than 24hrs before the start of a course there is no refund available.
A refund can not be given after a course commences unless evidence of hardship or unforeseen circumstances are given to the Director at whose discretion will determine the level of refund to be given. The entire refund policy can be found on the terms and conditions page.
Can I obtain a replacement Statement of Attainment?
In the event of losing your Statement of Attainment we can create a replacement one at a cost of $40. All Statement of Attainments are mailed out within 4 weeks of course completion.
What are the dress requirements?
How long before the start of the course do I have to arrive and what should I bring?
Food can be purchased at most venues where the course is conducted but if you prefer you can bring your own snacks to the course to consume on the breaks. Otherwise just bring a pen and small note book.
When are classes scheduled?
How does the payment plan for the Bar Skills Course work?
How does ITS Bar Skills offer accredited training to its students?
As one of Queensland’s preferred Hospitality Training providers, ITS proudly upholds our training delivery to this framework. To ensure all Queenslanders are receiving quality training, the national regulator for the VET sector, the Australian Skills Quality Authority (ASQA), undertakes audits of all RTOs to ensure we are in compliance with these Standards pertaining to the quality of training. ITS undergoes their third party audits in accordance to these Standards to remain registered.
If you would like more information on audit processes, please visit ASQA’s website.
Can I get Recognition of Prior Learning?
Currently there are no prerequisite units required to undertake the following units offered by ITS Bar Skills:
- SITHFAB201 Provide responsible service of alcohol;
- SITXFSA001 Use hygienic practices for food safety;
- SITHFAB202 Operate a bar; SITHGAM201 Provide responsible gambling services.
These are standalone units and therefore no RPL is applicable. However, if the learner has already completed the unit SITHFAB201 “Provide responsible service of alcohol” and has a Responsible Service of Alcohol (RSA) Certificate recognised in Queensland, you can choose to either do the 2 day course with the Responsible Service of Gambling (RSG), or select the 1 day practical Bar Skills only option. Simply select the 1 day course option above to secure your place.