Frequently Asked Questions
Do I need to be 18 to do the Bar Skills course?
Can I do any pre course reading?
You can read through and print off the Bar Course Learner Guide which is an excellent thing to do once you have booked in and before coming to the course. There is information there regarding the Hygiene training we do, so by reading this will give you some good information before the course starts.
Can I get a refund?
A refund can not be given after a course commences unless evidence of hardship or unforeseen circumstances are given to the Director at whose discretion will determine the level of refund to be given. The entire refund policy is in the ITS Student Handbook.
Can I obtain a replacement Statement of Attainment?
What are the dress requirements?
How long before the start of the course do I have to arrive and what should I bring?
Participants are required to attend the first session of training approximately 15 minutes prior to the course start time. We will need you to complete a short Literacy/Numeracy test and also our Enrolment form. Also remember to bring your USI number.
Food can be purchased at most venues where the course is conducted but if you prefer you can bring your own snacks to the course to consume on the breaks. Otherwise just bring a pen and small note book.
When are classes scheduled?
How does the payment plan for the Bar Skills Course work?
There is an initial payment of $50 to reserve your place in the course. From there, we will contact you to confirm your course and the arrangement for the remaining installments. Please note, certificates are posted out once all payments have been made.
How does ITS Bar Skills offer accredited training to its students?
In Australia, the vocational education and training (VET) Quality Framework aims to achieve national consistency in the way that registered training organisations (RTOs) are registered and are adhering to the Standards.
As one of Queensland’s preferred Hospitality Training providers, ITS proudly upholds our training delivery to this framework. To ensure all Queenslanders are receiving quality training, the national regulator for the VET sector, the Australian Skills Quality Authority (ASQA), undertakes audits of all RTOs to ensure we are in compliance with these Standards pertaining to the quality of training. ITS undergoes their third party audits in accordance to these Standards to remain registered.
If you would like more information on audit processes, please visit ASQA’s website.
Can I get Recognition of Prior Learning?
Recognition of Prior Learning (RPL) allows individuals to be issued units of competency from a nationally recognised qualification by demonstrating skills, understanding and experience in a particular field of work.
Currently there are no prerequisite units required to undertake the following units offered by ITS Bar Skills:
- SITHFAB201 Provide responsible service of alcohol;
- SITXFSA101 Use hygienic practices for food safety;
- SITHFAB202 Operate a bar; SITHGAM201 Provide responsible gambling services.
These are standalone units and therefore no RPL is applicable. However, if the learner has already completed the unit SITHFAB201 “Provide responsible service of alcohol” and has a Responsible Service of Alcohol (RSA) Certificate recognised in Queensland, you can choose to either do the 2 day course with the Responsible Service of Gambling (RSG), or select the 1 day practical Bar Skills only option. Simply select the 1 day course option above to secure your place.
Have questions about RMLV training? For answers related to Approved Managers and RMLV certificates.