Welcome to ITS
ITS has been training talented hospitality employees, and supporting venues across QLD for over 15 years.
Founded by Damien Smith, a passionate hospitality professional and accredited trainer, the ITS approach is to pour added value and career expertise to our training courses.
All About ITS (Industry Training Services)
The team each hold a minimum Certificate IV (40110) in Training and Workplace Assessment and 5+ years professional experience in supervisory or managerial hospitality positions.
Together we are all dedicated to ensuring your learning is interactive, informative and enjoyable.
ITS Training Is Unique
“It’s much more than obtaining a certificate. With ITS, you’re up-skilling in an actual hospitality environment, and trained on the real-life scenarios that you’re likely to encounter.”
Meet the ITS Team
ITS Founder and hands-on RMLV, RSA and RSG trainer. Due to his successful background as a restaurant group owner, Damien is also passionate about helping venue clients prepare and lodge their liquor license applications and submissions.
Jacqui trains and inspires students across Brisbane and the Gold Coast. Delivering our RSA, RSG and hands-on bar skills courses with enthusiasm and a good dose of career expertise. Jacqui’s colourful professional background began in 1993 at the Star Casino.
Angus has been with the ITS team for 13 months training RMLV in Ashgrove, South Brisbane and the Gold Coast. He holds a Cert 4 in Training & Assessment, RMLV, RSA, FSS..
Mel has been a qualified trainer for more than five years. She has extensive experience across the hospitality industry, and brings a wealth of knowledge to her courses. Born and Bred in FNQ, Mel heads up the training for ITS across the Cairns region.
Steve has been training with ITS since 2018, facilitating our courses on the Sunshine Coast for RMLV, Bar Skills training, RSA & RSG courses.
Working both here and overseas, Steve’s career has seen him active in the hospitality, tourism, events and Vocational Education and Training industries.
Bright and Bubbly, Mel brings a sense of fun to the classroom as she delivers RSA, RSG and Bar Skills training across Brisbane and Redcliffe. Her passion for the hospitality industry has seen her career span over 15+ years in national and international management roles.
Damien knows what he is talking about and has a great way of making all the laws and regulations actually as exciting as they can be.
Another huge plus is that they offer a one-day-training. It is a very exhausting day, but at least it only takes one day away from your already busy schedule.
Thumbs up and keep up the great work!!!
Bar Skills Handbook
Have any questions about our courses or liquor licensing support?
Contact ITS today for the best hospitality training options for your requirements.